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Need a product that is not in the online store? Send us a message or chat so we can source it!
Need a product that is not in the online store? Send us a message or chat so we can source it!
From payments and shipping to FAQ’s.
All major credit cards
PayPal
Apple Pay
Google Pay
Sales tax is included in the product price
We accept secure payments via Stripe and PayPal.
We ship our boxes with Belize Postal Service.
You can track your package by visiting the USPS website.
My Belize Box is not responsible for any import duty and taxes your country might charge for the import of Belizean products.
Once you have purchased your subscription box or gift box service before the 15th of that month, you will receive your first box the same month when boxes ship on the 21st. If your order was placed after the 15th, you will receive your first box the following month.
LOSS OF GOODS: The carrier (USPS) is responsible for the delivery of all goods ordered. Please track your order online with the tracking number provided and follow up with them regarding delays or failure of delivery. We are not liable for failure to pick up your package once notified by the carrier. If your package has been delivered by the carrier and shows that, but for some reason you did not receive it we are not liable at that point. No refunds can be offered since your package was successfully delivered as shown on the system. Once the package has been shipped to you and you were provided with shipping info, it is your responsibility to ensure delivery of said package.
All sales and subscriptions made on our Site are considered final.
The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by MyBelizeBox we will do our utmost to rectify the problem.
Please refer to our FAQ’s below, or contact customer service. It would be the customer’s responsibility to cancel the subscription when they want and within expiration date.
My Belize Box is a gift and monthly subscription box filled with made in Belize products. We make it our mission to deliver authentic Belizean cultural and tasty experiences through our monthly, fun themed, curated My Belize Boxes.
For subscriptions and one time/gift boxes:
Your curated My Belize Box will be delivered to your door each month. Themed box orders are open from the 1st to the 15th of each month and we ship on or around the 21st. You receive your box about 9 days later.
Online store:
If you ordered items from our online store using the build your box feature, your order will ship within 3-5 business days.
Each month the contents of My Belize Box varies according to the theme of that particular month.
We handpick snacks, ingredients, recipes and more that we know Belizeans everywhere love and curate them into beautifully themed boxes each month.
You can select your own products by using our “Build Your Box” feature.
Boxes are expected to arrive an estimated 9 days of shipment to the USA.
No, we complete all of our orders online.
Yea! You can sign up for the service and input their mailing address. That way, the box goes directly to them & we let them know it’s from you! If you are unable to make payments via our website a feel free to send us a message and one of out customer support agent will be happy to assist you.
Also, you can share this website’s link with them so they can sign up for the service themselves.
Please do not hesitate to CONTACT US at My Belize Box!